3. SUBSCRIPTION

3.1 You must place the order in order to subscribe to the Service.

3.2 The Site offers a number of subscription options. The quantity of features you can select, the device you own, and the length of your subscription all affect the subscription plans.

3.3 Multiple subscriptions are permitted under a single account.

3.4 Unless you have purchased a subscription that permits you to use the Service on multiple target devices simultaneously, you must purchase a subscription for each target device.

3.5 You must provide your personal information in the Billing Information and Payment Method fields when submitting the transaction.

3.6 It is highly recommended that you either email your private encryption key to the email address listed in your subscription or download it from the Control Panel. In the event that you need to reset your password or get access back to your account and subscription(s), keep it or commit it to memory.

3.7 Since we don’t save or recall user private keys, you won’t be able to change a password, retrieve access to your account or subscription(s), or get assistance from us in regaining access to your data in the event that you misplace your private key.

3.8 The following subscription plans are available: 1, 3, or 12 months of subscription. A subscription that lasts for a full year has 365 or 366 calendar days.

3.9 You understand that if you purchase a subscription plan, you can use a client portion of the Software for multiple target devices, but you will need to reinstall it from the current device to the new one, unless you have purchased a subscription that permits you to use the Service on multiple target devices simultaneously.

3.10 In order to prevent any inconvenience, the subscription you have chosen will be automatically renewed for an additional period of the same length at the full, non-discounted price.

3.11 You can buy more services when you pay for a membership. Payment terms and amounts are determined by the services selected.

3.12 You acknowledge and accept that we will not be held responsible for the results of our services. We disclaim all liability if the services provided cause damage to the target device.

3.13 Unless auto-renewal is disabled at least 24 hours prior to the conclusion of the current subscription plan, the subscription will automatically renew. Even in cases when the Software was momentarily inaccessible for technical reasons, we reserve the right to bill you for the future payment subscription if you failed to disable automatic renewal. When the payment is being executed on the website, there will be a unique option to cancel the automatic renewal. Due to a discount cancellation, the renewal price for a new subscription period may differ from the original subscription price. We will email you a confirmation letter with the original and renewal prices as soon as your payment has been successfully processed.
You must stop automatic renewal in the Control Panel if you disagree with the renewal pricing.

3.14 You will be billed at the beginning of the following term for the subscription if you failed to turn off automatic renewal. You can terminate a subscription using the Control Panel or by sending an email to our support staff for assistance. You acknowledge and agree that there won’t be a refund if you neglect to turn off auto-renewal for the upcoming subscription month. Should you fail to disable your order’s auto-renewal, you will be billed for the subsequent subscription month. You must get in touch with the support staff to unsubscribe.

3.15 You are never allowed to use another person’s account without their consent. You must enter correct and comprehensive information while creating your account.

3.16 You alone are in charge of everything that happens through your account, and you also need to make sure that your password is safe.

3.17 No account may be transferred or shared. Your password may not be shared with anybody else.

3.18 Any unauthorised use of your account, security breach, or suspicion that your password may have been compromised must be reported to us right away.

3.19 If your account is used without authorization, we won’t be responsible for any losses you sustain.

3.20 You can adjust the accessible parameters to engage with the Digitexpro Services via your Account/Control Panel.

3.21 Anything that happens under your account is your responsibility.

3.22 By creating or accessing an account on someone else’s behalf or using a false identity or information, you agree not to do any of the following.

3.23 If you have previously had your account deleted by us or been banned from using the Digitexpro Services, you consent to not creating an account or using the Digitexpro Services.

3.24 Anytime you want, you can deactivate any account you own. Any account that is linked to your name may be cancelled simply following the directions on the website.

3.25 You have the option to reactivate an account using the Site’s Control Panel at any moment if you choose to voluntarily close it or let it expire. We have the right to cancel accounts that we terminate for any reason, including but not limited to violating these Terms of Service. The monitoring of all devices on which the Software is installed will end upon any suspension or termination of the Digitexpro Services. You might no longer be able to access any information you have submitted on the Site or that is associated with your account.

3.26 You can use your private encryption key to regain access to the account in the event that you forget your password.

3.27 We might suggest and resell the goods (software, mobile applications, etc.) of third parties. It can be purchased in addition to or apart from your primary subscriptions. You can discover links to terms and conditions, privacy policies, licence agreements, and other information relating to using these third-party products on the relevant sections of the website. These third-parties will offer these terms and conditions. You understand that, even though we may suggest utilising such third-party tools, Digitexpro is not liable for them and that using them is entirely your responsibility. If you have any inquiries concerning the use of products from third parties, installation issues, error correction, etc., you should submit your request to the relevant supplier.
Digitexpro cannot help with installation or usage issues for these items; however, the relevant vendor can supply you with the information you need. We will send you our urgent contact information upon request. To discuss bills and other financial issues, please contact us using Live Chat or the email support@digitexpro.net. After you make a payment, you will receive instructions on how to download and install third-party products. These guidelines will be communicated by email and/or posted on the website.