Subscription – Digitexpro

Subscription and Cancellation terms

The Site offers a number of subscription plans. The quantity of features you can select, the device you own, and the length of your subscription all affect the subscription plans.

Unless you have purchased a subscription that permits you to use the Service on multiple target devices at once, you must purchase a subscription for each target device.

You must provide your personal information in the Billing Information and Payment Method fields when placing the order.

Your login information (password and login) will be provided to your email after the software purchase, enabling you to access your account and control panel.

It is highly recommended that you either email your private encryption key to the email address listed in your subscription or download it from the Control Panel. In the event that you need to reset your password or get access back to your account and subscription(s), keep it or commit it to memory.

We do not save or retain user private keys, so in the event that you misplace yours, you will be unable to change your password, access your account, or retrieve any subscriptions. We will also be unable to assist you in regaining access to your data.

The following lengths of subscription plans are available to you: 1, 3, 6, or 12 months. A subscription lasting a year is made up of 366 calendar days.

You understand that if you purchase a subscription plan that permits you to use a client portion of the Software for multiple target devices, you will need to reinstall it from the current device to the new one, unless you have purchased a subscription that permits you to use the Service on multiple target devices simultaneously.

The chosen subscription will be automatically renewed for a subsequent period of the same length and at the full, non-discounted price to prevent any interruptions.

You can buy more services when you pay for a membership. Payment terms and amounts are determined by the services selected.

You acknowledge and accept that we won’t be held responsible for the results of our services. We disclaim all liability if the services provided cause damage to the target device.

Unless auto-renewal is disabled at least 24 hours prior to the expiration of the current subscription plan, the subscription will automatically renew. Even in cases when the Software was momentarily inaccessible for technical reasons, we reserve the right to bill you for the future payment subscription if you failed to disable automatic renewal. When the payment is being executed on the website, there will be a unique option to cancel the automatic renewal. Due to a discount cancellation, the renewal price for a new subscription period may differ from the original subscription price. We will email you a confirmation letter with the original and renewal prices as soon as your payment has been successfully processed. You must stop automatic renewal in the Control Panel if you disagree with the renewal pricing.

You will be billed at the beginning of the following term for the subscription if you failed to turn off automatic renewal. A subscription can be cancelled via the Control Panel, Live Chat, email, or with help from our support staff. You acknowledge and agree that there won’t be a refund if you neglect to turn off auto-renewal for the upcoming subscription month. Should you fail to disable your order’s auto-renewal, you will be billed for the subsequent subscription month. You must get in touch with the support staff to unsubscribe.

Never use someone else’s account without authorization. You must enter correct and comprehensive information while creating your account.

You alone are in charge of everything that happens through your account, and you also need to make sure that your password is safe.

No account may be transferred or shared. Your password may not be shared with anybody else.

Any unauthorised use of your account, security breach, or suspicion that your password may have been compromised must be reported to us right away.

Any losses resulting from any unauthorised use of your account are not covered by our liability policy.

By adjusting the parameters that are provided to you, you can interact with the Digitexpro Services via your Account/Control Panel.

You consent to refrain from creating or logging into an account on behalf of someone else or under false pretences.

You consent to refrain from creating an account or using the Digitexpro Services if we have previously banned you from using the Digitexpro Services or removed your account.

Anytime you want, you can deactivate any account you own. Any account that is linked to your name may be cancelled simply following the directions on the website.

You have the option to reactivate an account using the Site’s Control Panel at any moment if you choose to voluntarily close it or let it expire. We have the right to cancel accounts that we terminate for any reason, including but not limited to violating these Terms of Service. The monitoring of all devices on which the Software is installed will end upon any suspension or termination of the Digitexpro Services. You might no longer be able to access any information you have submitted on the Site or that is associated with your account.

You can use your private encryption key to regain access to the account in the event that you forget your password.

We might suggest and resell the goods (software, mobile applications, etc.) of third parties. It can be purchased in addition to or apart from your primary subscriptions. You can discover links to terms and conditions, privacy policies, licence agreements, and other information relating to using these third-party products on the relevant sections of the website. These third-parties will offer these terms and conditions. You understand that, even though we may suggest utilising such third-party tools, Digitexpro is not liable for them and that using them is entirely your responsibility. If you have any inquiries concerning the use of products from third parties, installation issues, error correction, etc., you should submit your request to the relevant supplier. Digitexpro cannot help with installation or usage issues for these items; however, the relevant vendor can supply you with the information you need. We will send you our urgent contact information upon request. To discuss bills and other financial issues, please contact us using Live Chat or the email support@digitexpro.net. After you make a payment, you will receive instructions on how to download and install third-party products. These guidelines will be communicated by email and/or posted on the website.